What is InstaAirRepair?
InstaAirRepair is the new paradigm for immediate heating and air conditioning repairs.
Simply submit a service request via InstaAirRepair’s website or app to have a highly-qualified HVAC technician show up within 90 minutes guaranteed.
InstaAirRepair for Customers
InstaAirRepair connects busy, stressed-out homeowners with the best HVAC repair companies in their local markets. Here is how unreliable repairs, inconvenient appointments, and uncomfortable temperatures are eliminated by entrusting InstaAirRepair.
Vetted HVAC Professionals
InstaAirRepair utilizes a rigorous vetting process to ensure that it partners with only the best HVAC repair companies. These companies are known for highly-skilled technicians and excellent service. You will never have to worry about the quality of your repair company.
The 90 Minute Guarantee
Nobody wants to wait. Whether you’re a stay-at-home parent or an on-the-go professional, waiting for repair service on a broken HVAC system can waste a lot of your valuable time. InstaAirRepair guarantees that a qualified HVAC service professional will arrive within 90 minutes. If its HVAC partner fails to appear in time, then InstaAirRepair will refund its fee and continue to work on getting someone to you ASAP.
The Process
Request service via InstaAirRepair.
Meet HVAC technician at your door within 90 minutes. Confirm arrival using a one-time password.
Manage repairs and payments directly with the repair company.
InstaAirRepair for HVAC Repair Companies
InstaAirRepair partners with the most skilled and trusted HVAC repair companies in each market. Here are the benefits of partnering with InstaAirRepair:
No-Cost Leads
InstaAirRepair’s goal is to quickly connect available repair companies with distressed customers. Be the first to respond to any service request within your coverage area, and the customer is yours to service. As long as you arrive within 90 minutes, you won’t pay a penny for the lead.
No Commissions to Pay
Repair companies get paid directly by customers for work performed, with no additional commissions due to InstaAirRepair.
OUR SERVICES
Use InstaAirRepair for all of your HVAC issues:
HVAC System
Air Conditioning System
Heating System
InstaAirRepair ensures that all of its HVAC repair partners can provide a full spectrum of repairs for both common and uncommon HVAC problems.
Download the InstaAirRepair app from the App Store of Google Play.
Use the app to:
- Make requests.
- Monitor the progress of requests.
- Confirm that your requests have been fulfilled in time.
F.A.Q.
Customer FAQs
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How does InstaAirRepair work?
InstaAirRepair partners with the best HVAC repair companies near you. When you submit a request for service, one of our partners will accept the request and immediately dispatch a skilled technician to your address. Timely arrival will be confirmed by using a one-time password that InstaAirRepair provides to you.
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What services can I request through InstaAirRepair?
InstaAirRepair is a one-stop shop for all heating and air conditioning problems. See our “About Us” page for a list of common problems handled by our partners. Select your problem at time of service request to give our repair partners a preview of what to expect.
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How do I make a service request?
Making a request is easy. Using website or the app, enter your location, select the type of service you need, create your account, and submit your request. Nearby professionals will receive the notification and respond accordingly.
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How do I pay for the service?
You pay InstaAirRepair for connecting you with one of our partners when you submit your service request. We accept all major credit cards. You pay our HVAC partner directly for repairs performed.
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What if the repairman doesn't arrive within the promised time?
If the repairman doesn't arrive at your location within 90 minutes,
you can request a credit or refund. -
Is InstaAirRepair available throughout the United States?
Yes, InstaAirRepair covers HVAC services in various locations
across the United States. When you enter your location, you will be notified regarding availability of the services in your area. -
How are the professionals vetted?
We partner with established HVAC repair companies that have strong track records. Only those companies that meet our rigid criteria are invited to become partners.
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Can I track the technician's location?
At this time, you cannot track the location of the technician. You will be notified when the technician arrives at your location. We will provide you a One-Time Passcode (OTP) that you will share with the technician to verify arrival.
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What if I need additional services during the repair visit?
You can discuss additional services directly with the technician.
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How can I contact customer support?
You can reach customer support team using the contact information available in the app.
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Will InstaAirRepair refund my money if the technician fails to arrive at the promised time?
If it takes more than 90 minutes for the technician to arrive, you can request a refund under InstaAirRepair’s guarantee.
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How will I verify the professional sent by InstaAirRepair?
InstaAirRepair’s app will notify you when the technician reaches your location. You will then provide a one-time password that will verify that you’re the right customer.
Partner FAQs
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What is the InstaAirRepair Partner app?
The InstaAirRepair Partner app is designed for HVAC repair companies. It enables you to manage all aspects of service requests, including accepting new requests, assigning technicians, and confirming on-time arrival.
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How can I manage my fleet of technicians?
You can easily manage your technicians through the app. Add new team members, assign jobs, and track their arrivals for prompt service delivery.
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How does the service request management work?
The app provides a comprehensive service request management system. You can view incoming service requests, assign them to available technicians, and monitor the status of each request.
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Can I customize my service availability?
Absolutely. You can enable/disable your availability anytime.
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What is Service Radius?
Service Radius allows you to define the geographic area from which you're willing to accept service requests. Set your radius to ensure that requests come from the areas you serve and can reach within 90 minutes.
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How do I receive new booking requests?
As a partner, you'll receive instant notifications of new service requests within your service radius via SMS. InstaAirRepair will broadcast the request to all partners who serve the customer’s location. The first partner to accept the request will be given exact location information and will be expected to arrive within 90 minutes.
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Can I assign jobs to specific repairmen?
Yes.
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How can I update my business information?
During the on-boarding process, you'll have the opportunity to set up your business details, including contact information, services offered, and service radius. You can also update this information as needed.
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Is there a support system for partners?
Yes, we provide customer support to partners. If you have questions or need assistance, you can contact our support team through the app.
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How much do I have to pay to InstaAirRepair for the customer leads?
There is no charge for InstaAirRepair’s customer leads, unless you fail to reach the customer in time.
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